Essential Skills - Enrolment and Cancellation Policy

 
2-hour courses

Attending an online course via electronic classroom

Each registration for courses offered via electronic classrooms are for single viewer users only. Exhibition of this training to groups is strictly prohibited and in violation of our terms of service.

More information about electronic classrooms.

Substitution

If, after booking an Essential Skills’ course you are unable to attend, you are welcome to nominate someone else to attend in your place.
Please advise substitutions in writing prior to the commencement of the education program.

Transferring to a future course

If, after booking an Essential Skills’ course you are unable to attend, you are welcome to transfer your enrollment to another Essential Skills course to be held at a future date. 

  • Notice must be given prior to the commencement of the education program. 

  • If the request for a transfer is made, in writing, at least 7 days prior to the commencement of the education program, there is no additional cost. If the request for a transfer is made within 7 days of the commencement of the education program, there is a fee of $50 for each of the Essential Skills' courses.

  • This transfer is only valid to another Essential Skills course held within 12 months of the original enrolment.

  • The course pricing may vary each year. If you want to transfer your course to the following year, an invoice will be rendered if any difference in cost. The difference must be paid prior the course date.

  • If you have requested a transfer and then subsequently wish to cancel your registration, the cancellation policy that will apply will be determined based on the timing of your request for transfer from the initial course. For example, if you requested the transfer 20 days prior to the initial course and you subsequently cancel your registration, you will receive an 80% refund; if you requested the transfer 10 days prior to the course and you subsequently cancel your registration, you will not receive a refund.

Refunds

Any requests for cancellation must be in writing.

- Cancellation more than 30 days before the education program: 100% refund of the course fees

- Cancellation less than 30 days, but more than 14 days, before the education program: 80% refund of the course fees

- Cancellation less than 14 days before the education program: no refund


1-day intensive

Substitution

If, after booking an Essential Skills’ course you are unable to attend, you are welcome to nominate someone else to attend in your place. 
Please advise substitutions in writing prior to the commencement of the education program.

Transferring to a future course

This option is not available for 1-day intensive.

Refunds

Any requests for cancellation must be in writing.

- Cancellation more than 30 days before the education program: 100% refund of the course fees

- Cancellation less than 30 days, but more than 14 days, before the education program: 80% refund of the course fees

- Cancellation less than 14 days before the education program: no refund


ARITA reserves the right to cancel any scheduled education programs due to an insufficient number of students registered for the education program. Where ARITA cancels a scheduled education program, you will have the option of transferring their registration to any rescheduled education program, or obtaining a full refund.