ARITA's complaints procedures

ARITA members have an obligation to adhere to ARITA’s Code of Professional Practice which sets and manages standards of professional conduct.

Complaints procedures

ARITA’s complaints procedures are set out in our Conduct investigation process information sheet.

As a voluntary professional membership body, we can only investigate matters that fall within our jurisdiction, such as breaches of the ARITA Code of Professional Practice .

Make a complaint about an ARITA member

Concerns

A concern is similar to a complaint but arises from information made available to ARITA about the professional conduct of a member other than by way of a complaint.

Behaviour not related to professional conduct

ARITA is also able to take action where it is considered that a member has brought the reputation or standing of ARITA or the insolvency profession into disrepute, even if the behaviour is not related to their professional conduct.

These matters are dealt with separately to the complaints and concerns procedures.